CARE AND BE CARED
FOR – THIS IS YOUR HOME
Are
you highly organized, detail-oriented and able to work accurately in a busy
environment with frequent interruptions? Are you seeking a rewarding career
that cares for others, in an organization that cares for you? You’re looking in
the right place.
As a Team Assistant (Permanent, Full Time; Location: Sudbury, North Bay,
Timmins, or Sault Ste. Marie), you will provide support for the assigned team in their daily
activities to ensure that patients receive prompt, effective customer service.
Whether you work in our office, in the
community, or a health care facility – you will play a lead role in providing
connected, accessible, patient-centered care – and be supported by our
collaborative team that includes over 9,000 regulated health care and other
professionals.
As a valued team member, your mission will be to
help our patients be healthier at home, while you benefit from our supports for professional
growth, personal wellness and work-life balance.
What will you do?
·
Provide administrative support services to Care Coordinators
·
Process new referrals, and orders for services, supplies and
equipment
·
Process and assist in managing confidential patient records
·
Enter, update and maintain a high volume of patient data in the
electronic database
·
Answer a high volume of telephone inquiries from patients,
families and service providers, and refer callers as appropriate
·
Provide back-up support to other positions, as required
What must you
have?
· A Grade 12 diploma (minimum)
· 2+ years’ related office experience
· Accurate keyboarding/data-entry skills
· Proficient with database software, MS Word,
Excel, and other applications in a Windows environment
· Excellent organizational skills and ability to
work independently with minimal supervision
· Advanced multi-tasking skills, with the ability
to meet performance and service goals
· Exceptional interpersonal skills and ability to
work as part of a team and interact tactfully and sensitively with patients
from wide-ranging cultural, ethnic and socio-economic backgrounds
· Excellent oral and written communication skills,
including strong listening skills
- Flexibility
to work a schedule that includes days, evenings and weekends to meet
organizational needs
- Advanced
oral and written proficiency in English and in French is essential.
- We have a
mandatory COVID-19 vaccination policy. As a condition of employment, all
employees are required to submit proof of COVID-19 vaccination status
prior to start date.
Bilingual candidates
with advanced oral and written proficiency in English and French will be given
first consideration; however, less qualified candidates who don’t meet the
language requirements may still be considered
·Familiarity with medical terminology, and office
administrative procedures/concepts
· Knowledge of services provided by Ontario Health atHome·
Ability
to speak French or another second language
·
Ability
to speak French or another second language