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Thursday, April 16, 2026

Ontario Strengthening Access to French Language Services

News Release
April 16, 2026

Proposed changes would require provincial Ombudsman to be bilingual


TORONTO — The Ontario government intends to introduce legislation that, if passed, would amend the Ombudsman Act to require the office holder to be proficient in French and English. This change would support the Ombudsman in their function of directly overseeing French language service rights for the province’s more than 650,000 Francophones.

“Requiring the Ombudsman to be bilingual is a practical and necessary step to support clear communication, informed decision-making and effective service for our Francophone communities,” said Caroline Mulroney, Minister of Francophone Affairs. “By codifying this requirement, we are ensuring the Ombudsman has the necessary language skills to provide credible leadership and effective oversight of French-language service rights, now and for years to come.”

While the Ombudsman already possesses the authority to oversee French language services, the government’s proposed amendments would better align the role’s qualifications with its existing responsibilities to support effective delivery of those services. As the last two Ombudsmen have been bilingual, the change would codify a long-standing practice.

The move builds on the government’s ongoing work to strengthen access to services for Ontario’s Francophone population, which is the largest Francophone population in North America outside Québec. In December, the government announced the expansion of six designated areas across Ontario under the French Language Services Act to improve access to public services.

Quick Facts
  • The Ombudsman oversees the delivery of French language services across the Ontario government under the French Language Services Act.
  • If passed, the language requirements would come into force on the day the bill receives Royal Assent.

Quotes

"Our government is committed to making Ontario’s institutions more efficient and accountable by ensuring the law matches the reality of the work being done. By aligning the Ombudsman’s qualifications with their existing legal responsibilities, we are removing unnecessary linguistic barriers in our oversight system. This ensures a more streamlined, transparent process that works better for the province’s 650,000 Francophones."

- The Honourable Andrea Khanjin
Minister of Red Tape Reduction

"The requirement for a fully bilingual Ombudsman is a significant and long-awaited victory for Ontario’s Francophone community. This delivers on the clear commitments made by Minister Caroline Mulroney and ensures our provincial institutions are consistent in their delivery of French-language services. For the AFO, bilingualism is a fundamental requirement for access to French language services; an office tasked with overseeing linguistic rights must be able to operate directly in both official languages without relying on intermediaries. This decision builds essential trust between Franco-Ontarians and their government. As we approach the 40th anniversary of the French Language Services Act, this is a concrete step toward a more inclusive Ontario. We welcome this change."

- Fabien Hébert
President, Assemblée de la francophonie de l’Ontario (AFO)

Additional Resources
Media Contacts

Liz Tuomi
Minister's Office
416-473-8377
liz.tuomi@ontario.ca
Communications Branch
Ministry of Francophone Affairs
MFA.media@ontario.ca
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